Ovrix Logo Symbol
Ovrix
•04/Billing & Refunds

Refund Policy.

Document Version: v1.0 • Effective Date: 24 July 2026

Ovrix Workspace Pro is a digital software product delivered electronically via digital license keys immediately upon purchase completion.

1. 7-Day Refund Window & Eligibility

A full refund is available within 7 calendar days of original purchase, provided that:

  • The license key has NOT been activated within the software.
  • Ovrix Pro features have NOT been enabled on any device.

2. Required Proof for Refund Requests

To evaluate and process a refund request, you must provide support with:

  • Your original order receipt or purchase confirmation email
  • Verification evidence showing that the license key remains unactivated inside your extension Settings page

3. Non-Eligible Cases

Refunds will NOT be issued under the following circumstances:

  • The license key has already been activated inside Ovrix Workspace on any device.
  • The 7-day refund window has elapsed.
  • Evidence of abuse, license key public sharing, or violation of our Terms of Service.

4. Refund Processing Timeline

Once a refund request is approved, the funds will be returned to your original payment method. Processing typically takes approximately 7 to 14 business days, depending on your card issuer or bank.

5. Support & Contact

To request a refund or check order status, please email customer support at ovrix.dev@gmail.com with your order receipt ID.